Last Updated: January 2026
This page explains how R. Carrozza Plumbing (“we,” “us,” or “our”) collects, uses, and protects your information, as well as the terms governing use of our website and services.
Privacy Policy
Information We Collect
We may collect the following information when you visit our website, contact us, or use our services:
- Name
- Phone number
- Email address
- Service address
- Appointment and service details
- Communication preferences (including SMS opt-in)
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide plumbing and related services
- Send appointment reminders and service notifications
- Communicate estimates, invoices, and updates
- Send marketing or promotional messages only if you have opted in
Text Message (SMS) Communications
By providing your phone number and opting in, you consent to receive text messages from R. Carrozza Plumbing which may include:
- Appointment reminders
- Service updates
- Account notifications
- Promotional or seasonal offers
Message frequency may vary. Message and data rates may apply.
Opt-Out: You may stop receiving messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE.
Help: Reply HELP or contact us at service@rcarrozza.com
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with trusted service providers who assist us in operating our business and only as necessary to perform services on our behalf.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
- Review or update your personal information
- Withdraw consent for communications
- Request deletion of your information where legally permitted
To make a request, contact us using the information below.
Terms and Conditions
Website Use
By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use this site.
Services
All services provided by R. Carrozza Plumbing are subject to availability, site conditions, and applicable codes and regulations. Estimates are based on information available at the time and may change if conditions differ.
Scheduling & Cancellations
Appointments may be rescheduled or canceled, subject to our scheduling policies. Late cancellations or no-shows may be subject to fees.
Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from R. Carrozza Plumbing. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at service@rcarrozza.com. You can opt out at any time by replying STOP.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of R. Carrozza Plumbing and may not be copied or used without written permission.
Limitation of Liability
We are not responsible for:
- Temporary website outages
- Errors or omissions in website content
- Damages resulting from use or inability to use the website
Our liability for services is limited to the extent permitted by law.
Changes to This Page
We may update this Privacy Policy & Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or Terms and Conditions, please contact us:
R. Carrozza Plumbing
Email: service@rcarrozza.com
Phone: 847-451-7040